SAMOSQL offers services to streamline IT strategy creating, information security assurance and system integration, ensure smooth and effective digital transformation and improve digital customer experience.
Our approach is to focus on the client’s strategy and long-term goals, so we skip the noise of fleeting trends and equip the business with reliable and agile technology to achieve enduring outcomes.
We help businesses get equipped with best solutions to catch up with changing customer tastes and win the battle for customers: collect customer data and feedback across multiple channels and use it for meaningful insights and data-driven decisions, thus finding the ways to modify your customer strategy and approach to providing goods and services.
What We Do
Data and Business Intelligence
Extract, Transform, and Load (ETL) Services
The ETL process is one of our common services, and what our clients mostly request. As you have seen, it’s an end-to-end service. Meaning, we handle the whole process from data extraction, to cleaning and preparation, to loading it to the data warehouse. In the process we get rid of data silos and give you a consolidated view of your data for good decision-making.
However, we also offer ‘Stand-alones.’ These are services that form part of our ETL, but which we can offer clients not looking to run the whole process.
Data Cleaning and Preparation
They say that numbers don’t lie. But when your data is dirty or corrupted, that is exactly what they will do– the data will skew the results. Leading to risky decisions that may prove costly to your organization.
Dirty, corrupted data is:
- Inconsistent: for example, an address written as Brown Street, Brown Strt, or Brown St.
- Erroneous: for example, a bug that enters wrong values repeatedly on a hospital patient’s form.
- Formatted: for example, + 161 – 204 – 788 vs + 161204788.
- Duplicated: these are identical files in your system.
We will help you achieve the best quality of data by de-duplication, analysis, cleaning, and enrichment.
General IT
Information Technology Services
Our managed IT services provide clients a way to have a more streamlined information technology services for their organization. Are you short-staff or no-staff or knowledge gapped-staff; then let us solve that problem with our custom managed IT services.
We offer specialized solutions and SLA for each client. Are you looking for short-term when the team is on vacation during major holidays? Do you need a permanent dedicated team that are not reactive but proactive to give you that peace of mind? If you are in these or more dilemma then let us help make that a thing of the past.
On-site, Remote, or Hybrid
In this ever changing world, your organization’s needs stay dynamic and requires specialized solutions. We understand that providing the right type of services at the most cost-efficient manner is a must for all our clients. We look at the problem at hand and then determine the right type of service. Is an on-site service truly required or would remote access resolve issue or vice-versa.
Example Scenarios:
- Remote: Software installation, configuration, troubleshooting.
- On-Site: Hardware installation, training, site migration.
- Hybrid: Training, infrastructure build out, troubleshooting.
Cloud Computing
Cloud Computing Services
Another common services that we offer to majority of clients. Our in-house cloud technology consultants and engineers provide clients the ability to upgrade to the next technology advancement of cloud computing. Have you wondered how you can integrate cloud apps, establish Single Sign-On (SSO), cloud networking, implement cloud productivity products? We are a one-stop shop to get you off the ground to the finished product.
As a Microsoft Partner, we provide the latest cloud solutions from their enterprise-level solutions. Do you need a virtual environment in Azure? Do you need to migrate to Office365? Do you need to deploy web applications into Azure? Do you need a backup silo or high availability to your applications and databases? We have the knowledge and experience to get you running in the most timely and cost efficient manner.
Are you interested in other cloud platforms like AWS or Google Cloud, no worries we have the team to handle those as well.
Cloud Computer + Managed Services
Get the best of both worlds! High-class managed services team meets the power and scalability of cloud computing. Now your business can stay more focus on productivity and continuity.
Training and Coaching
Training and Coaching Services
Are you experiencing knowledge gap on your team. Do you have a strong team that are ready to be productive but lack some technical skill or knowledge. We have a wide range of experts at SOS/SAMOSQL that will mentor, train, and coach your team to excellence.
We offer training from data-bi solutions and tools, infrastructure (cloud and on-premise), software, networking, and more. We believe in empowering your team internally; so allow us to be a bridging gap for your team to stay abreast on technology and know-hows.
On-site, Remote, or Hybrid
Our training and coaching programs are enhanced to cater for most client scenarios. Do you need an on-site expert to walk the team through huddles or do you need an online tutoring university-style sessions which can be live or at the pace of the team? No matter your scenario, reach out to our team to discover the hidden potentials of your team’s productivity.
Troubleshooting and Support
Troubleshooting & Support Services
Let our tiered engineer resolve your system errors and service interruptions. Do you have a database corruption, slow performing queries/applications, errors in your application/code, BSOD on computers, etc? We are one stop shop to get all your issues resolved. We assign dedicated engineers to your issue and provide not just a resolution but a well documented Root Cause Analysis (RCA).
In scenarios where you do not need a full time dedicated support but just need a part-time or one time specific issue to be resolved, we are the answer to such situations. Our vast experience in technology provides us with a leverage of resolving your issue. This makes us more competitive with much faster resolution time and not to mention the our model of cost efficiency.
On-site, Remote, or Hybrid
We offer these services at the same type of model of either on-site, remote, or hybrid. The discovery call will best determine the right approach and we immediately deploy the engineers to work.
Example Scenarios:
- Remote: Software troubleshooting.
- On-Site: Hardware troubleshooting.
- Hybrid: Fits most troubleshooting scenarios
Special Initiatives
Special Initiatives Services
This service is truly customized from the first contact to the end. Do you have a very special project and not sure where to start? Let’s talk and provide free consultation services to help guide you through the entire process. Our transparent process will give you the needed confidence that you are at right solution provider.
Our focus and success is heavily dependent on our clients and their success rate. Our knowledgeable consultants are one call or email away to bring your projects to a completion.
SOS Consultant?
Schedule your company strategy session right now!
888.SAM.OSQL